LS

Lightspeed HQ

- TSX:LSPD
Last Updated 2024-05-17

Indeed Profile Reviews

Track Lightspeed HQ reviews on Indeed to uncover insights on employee sentiment

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Ticker Symbol Entity Name As Of Date Review Url Logo Company URL Company Author Title Author Location Author Country Summary Description PROs CONs Helpful Count Not Helpful Count Rating: Overall Rating: Work/Life Balance Rating: Culture & Values Rating: Career Opportunities Rating: Comp & Benefits Rating: Senior Management Date Added Date Updated Company Name Sector Industry
tsx:lspd https://www.indeed.com/cmp/lightspeed/reviews Aug 28th, 2022 12:00AM Open Open Lightspeed Client Success Specialist Venice, FL USA Fun and Great Team Atmosphere Lightspeed was a great company to work for. They have great benefits and can be flexible. The culture is one that makes you feel like you matter and what you do matters. Outings, bonuses, opportunity to learn Not as flexible with mental health days 0.0 0.0 5.0 4.0 5.0 5.0 5.0 5.0 Aug 29th, 2022 11:02AM Aug 29th, 2022 11:02AM Lightspeed HQ
tsx:lspd https://www.indeed.com/cmp/lightspeed/reviews Jul 21st, 2022 12:00AM Open Open Lightspeed Specialist Montreal USA Awesome team members and great benefits! I like working with my colleagues. They help you every step of the way and no one gets left behind. I'm happy and satisfied with my benefits as well. Kudoa to the Launch Services team! 0.0 0.0 5.0 0.0 0.0 0.0 0.0 0.0 Jul 22nd, 2022 03:06PM Jul 22nd, 2022 03:06PM Lightspeed HQ
tsx:lspd https://www.indeed.com/cmp/lightspeed/reviews Mar 10th, 2022 12:00AM Open Open Lightspeed Customer Service Advisor Remote Awful The worst company I have ever worked for. The pay is abysmal and the working hours are long and unsociable. Constant micromanagement and a lack of transparency from management. 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Mar 11th, 2022 04:37AM Mar 11th, 2022 04:37AM Lightspeed HQ
tsx:lspd https://www.indeed.com/cmp/lightspeed/reviews Jan 17th, 2022 12:00AM Open Open Lightspeed CSM Montréal, QC CAN A real mixed bag with cult-like atmosphere There is a real cult-like atmosphere where you are expected to "buy in" to the company and its message. There are all of these non-work-related activities that you feel pressured to attend and to hang out with your team outside of work hours. The product itself is actually not great. Their company strategy of growth via acquisition has led to this sort of hodgepodge software that can be clunky and illogical to use. Having to find company-friendly ways to explain this to customers time and time again gets tiring. Shows of favouritism in regards to promotions to management level. Some who are promoted are very obviously not the right person for the job, which fosters distrust and resentment within teams. That being said, some managers are actually very, very good. They support and coach you, which really allows you learn and grow. The benefits package is very good, but the pay itself is not. Benefits package, beautiful & well located office Management, salary, atmosphere, hours 0.0 0.0 3.0 2.0 3.0 3.0 3.0 2.0 Jan 18th, 2022 04:59AM Jan 18th, 2022 04:59AM Lightspeed HQ
tsx:lspd https://www.indeed.com/cmp/lightspeed/reviews Dec 7th, 2021 12:00AM Open Open Lightspeed Customer Care Representative Remote USA It was a great foot in the door to the tech industry. It was a great start back into the tech industry. At times I really enjoyed the work, other times it could be really stressful. Most of my coworkers were great. There were a few old hats that were awful to work with, but that was likely due to the fact they weren't getting promotions. Good benefits Not a ton of room to grow. 0.0 0.0 3.0 3.0 3.0 3.0 3.0 3.0 Dec 9th, 2021 06:20AM Dec 9th, 2021 06:20AM Lightspeed HQ
tsx:lspd https://www.indeed.com/cmp/lightspeed/reviews Oct 21st, 2020 12:00AM Open Open Lightspeed Support specialist — Frontline (Former Employee) Montréal, QC CAN Striving company that uses its employees strengths Each and every one of my colleagues was a delight to work with, and I felt really valued as an individual. There are several advancement opportunities and it feels like the company could keep striving despite the challenge bought by Coronavirus. 0.0 0.0 5.0 4.0 4.0 5.0 4.0 4.0 Oct 23rd, 2020 09:47AM Oct 23rd, 2020 09:47AM Lightspeed HQ
tsx:lspd https://www.indeed.com/cmp/lightspeed/reviews May 17th, 2020 12:00AM Open Open Lightspeed Sales (Former Employee) Montréal, QC CAN Potential for growth in the right direction Lightspeed is a great first-job to have; lots of entry level positions in an office setting and not much background required. Lightspeed is where I learned how to use Salesforce, Microsoft Suite, Jira, Zendesk, and a host of other computer softwares that make my profile exponentially more valuable. An absolutely beautiful office in a fantastic location; fully stocked kitchen; free lunches and dinners for end-of-month. Growth at Lightspeed is very horizontal, making it relatively simple for you to move from one position/department to another. However, that all came at a cost. Heavy loads of responsibilities for which we are not adequately compensated; long and often unpredictable hours with no guarantee of breaks. Management was unprofessional, played favourites. These were all concerns that were brought up to upper management and HR, but little was resolved. Lightspeed definitely fosters a certain culture for its employees - especially in sales; anyone who doesn't identify with that luxurious lifestyle and profile will most certainly feel left out. As someone who worked in a customer-service position, I can also say we were given very little assistance on dealing with upset customers which was outrageous. Not much to do other than to apologize and remind them that they are bound to a contract. If you're able to put up with a great deal of stress, pressure, and competitive targets, then the reward is phenomenal and this may just be the place for you. If not, I would strongly advise you to reconsider before applying. My recommendation is to look for jobs at Lightspeed that - more... 0.0 0.0 3.0 1.0 1.0 2.0 3.0 1.0 May 20th, 2020 01:58AM May 20th, 2020 01:58AM Lightspeed HQ
tsx:lspd https://www.indeed.com/cmp/lightspeed/reviews Feb 16th, 2020 12:00AM Open Open Lightspeed Driver (Current Employee) Miami, FL USA they don't value good work a lot of demand every day and you have no hope that your salary will be raised, more and more you have a lot of responsibility which is not rewarded with money 0.0 0.0 2.0 2.0 2.0 4.0 2.0 3.0 Feb 17th, 2020 07:11PM Feb 17th, 2020 07:11PM Lightspeed HQ
tsx:lspd https://www.indeed.com/cmp/lightspeed/reviews Jan 28th, 2020 12:00AM Open Open Lightspeed support (Former Employee) Olympia, WA USA Do not work there Managers push employees only to make themselves look good. Don't believe the image. Not a good place to work. They will suck you dry. To them, the workforce is disposable. 0.0 0.0 1.0 1.0 1.0 1.0 1.0 1.0 Feb 7th, 2020 10:18AM Feb 7th, 2020 10:18AM Lightspeed HQ
tsx:lspd https://www.indeed.com/cmp/lightspeed/reviews Dec 19th, 2019 12:00AM Open Open Lightspeed Customer Success Manager (Former Employee) Montréal, QC CAN Great Benefits and Work Environment. Offers a great salary and benefits package and values collaboration and community. Quintessential "work hard, play hard". Opportunities to learn and grow, and a plethora of job perks (kitchen with snacks, weekly happy hours, retreats, volunteer day off, vacation time and more). Man 0.0 1.0 4.0 5.0 5.0 4.0 5.0 5.0 Feb 7th, 2020 10:18AM Feb 7th, 2020 10:18AM Lightspeed HQ

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