|
wse:lvc
|
https://www.glassdoor.com?employer_id=1580859
|
Oct 11th, 2023 12:00AM
|
Open
|
Open
|
Text
|
Customer Service Representative
|
Lahore
|
|
Nice
|
|
Company is great and great culture
|
Nothing, nothing, nothing, nothing, nothing
|
|
|
|
|
|
|
0.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
1580859
|
Open
|
|
0.0
|
[]
|
TEMPORARY
|
No
|
No
|
|
0.0
|
Open
|
|
|
Nov 16th, 2023 08:04AM
|
Nov 16th, 2023 08:04AM
|
LiveChat
|
|
|
|
wse:lvc
|
https://www.glassdoor.com?employer_id=1580859
|
Aug 21st, 2023 12:00AM
|
Open
|
Open
|
Text
|
Support Hero
|
Wrocław
|
|
Best job to start your tech career
|
|
You learn everything on how one of the industry leaders built its position on best customer service & customer support in that industry. You get to know SaaS operations, support, sales, product development insight out. You will meet very competent, talented and creative people. You will be provided with extensive hands-on training. You will have the opportunity to move to other teams if you decide to change your career, including: tech support, software testing, product development, marketing, tech content writing, solution partnerships, and more. You have a chance to work with chat, chatbot, help desk and knowledge base software, including AI. Very competitive salary.
|
24/7 support requires working on shift, including nights and weekends. Good written and spoken English is required. Occasionally, you may enter a conversation with a demanding or rude customer.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
4.0
|
4.0
|
5.0
|
5.0
|
4.0
|
5.0
|
1580859
|
Open
|
N/A
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
Nov 16th, 2023 08:04AM
|
Nov 16th, 2023 08:04AM
|
LiveChat
|
|
|
|
wse:lvc
|
https://www.glassdoor.com?employer_id=1580859
|
Jun 9th, 2023 12:00AM
|
Open
|
Open
|
Text
|
|
Wrocław
|
|
The good and the bad.
|
|
- Many cool people - The opportunity for taking initiative is there (if you can find the time because there's a lot of work to be done anyway) - Many teams use personal evaluation frameworks which to some can be helpful in steering their career - Team integrations - Decent place to start off your career
|
- The pay is average, you're unlikely to be satisfied with it unless you're ready to push hard for a raise and have the ability to negotiate - Some departments are understaffed so if you're unlucky and diligent, you'll work your heart out without recognition - The environment has gotten a lot more rigid recently - Decisions taken by the management can be seen as bold which would be a pro or reckless which would be a con, I add it as a con - Make sure to stay loyal to yourself, staying loyal to the company is a bad move, employer loyalty is dead, if there are going to be cuts, you'll be a part of them regardless of your seniority.
|
|
|
-1.0
|
NEGATIVE
|
0.0
|
NO_OPINION
|
0.0
|
3.0
|
2.0
|
3.0
|
5.0
|
2.0
|
2.0
|
4.0
|
1580859
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
No
|
|
4.0
|
Open
|
|
|
Nov 16th, 2023 08:04AM
|
Nov 16th, 2023 08:04AM
|
LiveChat
|
|
|
|
wse:lvc
|
https://www.glassdoor.com?employer_id=1580859
|
May 12th, 2023 12:00AM
|
Open
|
Open
|
Text
|
Live Chat Agent
|
|
|
.
|
|
Good at providing support to customers
|
Work on more availability by adding more employees
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
1580859
|
Open
|
|
0.0
|
[]
|
PART_TIME
|
No
|
No
|
|
0.0
|
Open
|
|
|
Nov 16th, 2023 08:04AM
|
Nov 16th, 2023 08:04AM
|
LiveChat
|
|
|
|
wse:lvc
|
https://www.glassdoor.com?employer_id=1580859
|
Apr 20th, 2023 12:00AM
|
Open
|
Open
|
Text
|
Support Worker
|
Wrocław
|
|
Everything is going downhill
|
|
Remote work now with COVID, team integrations and coworkers
|
Toxic leaders at the top mean nothing will ever improve. Support is overworked and work never seems good enough (at least our customers say so every so often). CXOs have no clue what they are doing. They say a strategy is coming or they are working on it but it never arrives (even after 4-5 years of hearing this). The constitution is not even followed. Instead they just change direction at a whim and put pressure on different parts of the org to "drive growth". Unfortunately they don't want to listen or care enough to improve their own leadership skills. The company is siloed more than ever and it is really sad to see the direction the CXOs have brought us.
|
-1.0
|
NEGATIVE
|
-1.0
|
NEGATIVE
|
-1.0
|
DISAPPROVE
|
1.0
|
1.0
|
3.0
|
1.0
|
2.0
|
1.0
|
1.0
|
1.0
|
1580859
|
Open
|
Stop thinking the problem is in each team and look at your team. Do the internal work to actually lead the company vs micromanagement it. When there is no teamwork or strategy at the top, how do you expect growth to occur.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
6.0
|
Open
|
|
|
Nov 16th, 2023 08:04AM
|
Nov 16th, 2023 08:04AM
|
LiveChat
|
|
|
|
wse:lvc
|
https://www.glassdoor.com?employer_id=1580859
|
Apr 9th, 2023 12:00AM
|
Open
|
Open
|
Text
|
|
|
|
CEO should chill on Elon Musk impression
|
|
Amazing people, the culture was impressive until recent increase in CEO’s engagement.
|
Higher management lacks ability to create strategy based on vision and refuses to listen to talented specialists they hired
|
|
|
|
|
-1.0
|
DISAPPROVE
|
1.0
|
3.0
|
5.0
|
4.0
|
3.0
|
3.0
|
1.0
|
3.0
|
1580859
|
Open
|
Utilise talent you have in your company to create achievable strategy not just visionary mess.
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Nov 16th, 2023 08:04AM
|
Nov 16th, 2023 08:04AM
|
LiveChat
|
|
|
|
wse:lvc
|
https://www.glassdoor.com?employer_id=1580859
|
Feb 15th, 2023 12:00AM
|
Open
|
Open
|
Text
|
Chat Agent
|
Chicago, IL
|
|
great job
|
|
I love that you can be at home an work
|
need more chat jobs not enough to choose from
|
|
|
|
|
|
|
1.0
|
5.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
0.0
|
1580859
|
Open
|
|
0.0
|
[]
|
REGULAR
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Nov 16th, 2023 08:04AM
|
Nov 16th, 2023 08:04AM
|
LiveChat
|
|
|
|
wse:lvc
|
https://www.glassdoor.com?employer_id=1580859
|
Jan 25th, 2023 12:00AM
|
Open
|
Open
|
Text
|
Sales Operations Specialist
|
|
|
Over a year in non-dev role
|
|
- vibes - freedom - no micro managment - you agree „on-hand” salary and they cover all your taxes and VAT - having impact on whats going on - cool office if you choose to come - fully remote otherwise
|
- a bit behind with some stuff like perks - sometimes can feel a bit chaotic (for me in a good way but someone else could say it’s not for them since you don’t have much routine
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
0.0
|
NO_OPINION
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
4.0
|
4.0
|
5.0
|
1580859
|
Open
|
- give more perks (or $ to cover for it) - pay a bit more (don’t localise pay, if you’re a ‘global’ company) - organise a bit better sometimes - sometimes it feels like each department works on their own - keep it up otherwise
|
0.0
|
[]
|
CONTRACT
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Nov 16th, 2023 08:04AM
|
Nov 16th, 2023 08:04AM
|
LiveChat
|
|
|
|
wse:lvc
|
https://www.glassdoor.com?employer_id=1580859
|
Nov 24th, 2022 12:00AM
|
Open
|
Open
|
Text
|
|
Wrocław
|
|
Top place to work
|
|
+ A lot of great projects + Very open culture + Fantastic guidance + Lots of benefits
|
none really, if you nitpick you probably could find something but nothing comes to mind.
|
1.0
|
POSITIVE
|
1.0
|
POSITIVE
|
1.0
|
APPROVE
|
0.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
5.0
|
1580859
|
Open
|
|
0.0
|
[]
|
CONTRACT
|
No
|
Yes
|
|
2.0
|
Open
|
|
|
Nov 16th, 2023 08:04AM
|
Nov 16th, 2023 08:04AM
|
LiveChat
|
|
|
|
wse:lvc
|
https://www.glassdoor.com?employer_id=1580859
|
Nov 12th, 2022 12:00AM
|
Open
|
Open
|
Text
|
|
|
|
very good place to work, but not always for all professions connected with product creating
|
|
great benefits; a lot of paid off days; good atmosphere; quite big autonomy; culture of feedback giving
|
lack of processes, that creates struggles even for quite resilient people
|
1.0
|
POSITIVE
|
0.0
|
NEUTRAL
|
0.0
|
NO_OPINION
|
0.0
|
4.0
|
5.0
|
4.0
|
3.0
|
5.0
|
3.0
|
3.0
|
1580859
|
Open
|
|
0.0
|
[]
|
CONTRACT
|
No
|
Yes
|
|
0.0
|
Open
|
|
|
Nov 16th, 2023 08:04AM
|
Nov 16th, 2023 08:04AM
|
LiveChat
|
|
|